Privacy Policy

Respite ("we," "us," "our," or "Company") operates an informational gaming hub offering curated video games and strategy resources for young professionals seeking quality respite experiences. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at focusbreakdiag.pro (the "Site").

We are committed to transparent, respectful data handling. Please read this policy carefully. If you do not agree with our practices, please do not use the Site.

1. Information We Collect

We may collect information about you in the following ways:

Information You Provide Directly

• Contact Forms and Inquiries: If you submit a contact form, email inquiry, or feedback, we collect your name, email address, and message content to respond to your request.
• Session Planner and Preferences: If you use our Session Planner tool or set preferences for game recommendations, we may store your selections locally or on our servers to enhance your experience.
• User-Generated Content: If you participate in community discussions or submit comments, we collect that content along with any associated metadata.

Information Collected Automatically

• Cookies and Similar Technologies: We use cookies and similar tracking technologies (such as web beacons and pixels) to recognize you, remember your preferences, understand how you use the Site, and improve our services. These may include session cookies (temporary) and persistent cookies (longer-lasting).
• Analytics Data: We may use analytics tools to collect information about your browsing behaviour, including pages visited, time spent, referral source, device type, operating system, and approximate location (country/region level). This data helps us understand user engagement and optimize content delivery.
• Log Data: Our servers automatically record information such as your IP address, browser type, access times, and the resources you request.
• Device Information: We may collect information about your device, including hardware model, operating system version, unique device identifiers, and mobile network information.

2. Purposes of Data Use

We use the information we collect for the following purposes:

• To operate, maintain, and improve the Site and our services.
• To respond to your inquiries, feedback, and support requests.
• To personalise your experience and deliver curated game recommendations aligned with our quality standards.
• To monitor and analyse usage patterns, trends, and Site performance.
• To detect, prevent, and address fraud, security issues, and technical problems.
• To comply with legal obligations and enforce our Terms of Use.
• To send you service-related announcements and updates (where you have consented or where permitted by law).
• To conduct research and development to enhance our offerings.

3. Cookies and Tracking Technologies

Respite uses cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that help us recognise you and remember your preferences.

• Essential Cookies: These are necessary for the Site to function properly, including security and session management.
• Preference Cookies: These remember your choices, such as language and display settings.
• Analytics Cookies: These help us understand how visitors use the Site, allowing us to improve content and functionality.

You can control cookie settings through your browser. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect the functionality of the Site.

4. Third-Party Data Processors and Partners

We may share your information with trusted third-party service providers who assist us in operating the Site and delivering our services, including:

• Hosting and Infrastructure Providers: Companies that host our website and maintain our technical infrastructure.
• Analytics Providers: Services that help us understand user behaviour and Site performance.
• GameMonetize Partnership: Respite partners with GameMonetize to deliver certain embedded games and content. GameMonetize may collect data in accordance with their own privacy practices. We encourage you to review their privacy policy for details on how they handle your information.
• Communication Services: Providers that help us send emails and notifications.

We require all third-party processors to maintain appropriate security measures and use your data only for the purposes specified in this policy or as required by law.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Specifically:

• Contact form submissions and inquiry data are retained for up to 12 months or as needed to respond to your request.
• Analytics and usage data are typically retained for up to 24 months.
• Session and preference data may be retained for the duration of your use of the Site, plus a reasonable period thereafter.
• Cookies are retained according to their type: session cookies expire when you close your browser; persistent cookies may remain for up to 2 years unless you delete them.

You may request deletion of your personal data at any time, subject to legal obligations and the necessity to maintain certain records for security and compliance purposes.

6. Your Rights and Choices

As a user in the United Kingdom, you have rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, including:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your personal data, subject to certain exceptions.
• Right to Restrict Processing: You may ask us to limit how we use your information.
• Right to Data Portability: You may request your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to certain processing activities, including direct marketing.
• Right to Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in Section 8 below. We will respond to your request within 30 days or as required by law.

7. Data Security

Respite takes data security seriously. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest where appropriate.
• Secure server infrastructure and regular security audits.
• Restricted access to personal data on a need-to-know basis.
• Employee training on data protection and privacy practices.

However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security. You use the Site at your own risk.

8. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about our data practices, please contact us:

Respite
Manchester, England
United Kingdom
Email: hello@focusbreakdiag.pro

We will respond to your inquiry within 30 days of receipt.

9. Changes to This Privacy Policy

Respite may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date below and, where appropriate, by sending you a notice via email or displaying a prominent notice on the Site.

Your continued use of the Site following the posting of revised Privacy Policy means you accept and agree to the changes. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Children's Privacy

Respite is designed for young professionals and is not intentionally directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately using the details in Section 8.

11. International Data Transfers

Respite is based in the United Kingdom. Your information may be processed and stored in the UK and may be transferred to other countries where our service providers operate. By using the Site, you consent to the transfer of your information to countries outside the UK, which may have different data protection laws. We ensure that any transfers are conducted in compliance with applicable data protection regulations.

12. Third-Party Links

The Site may contain links to third-party websites, including game publishers, strategy resources, and community forums. This Privacy Policy applies only to the Site. We are not responsible for the privacy practices of linked websites. We encourage you to review the privacy policies of any third-party sites before providing your information.